Privacy Policy

I. Preface

Your privacy is important to 328 Hong Kong Online Shop ("we" or "us"). The purpose of this Privacy Policy is to describe how we collect, use, disclose and protect your personal information. This Privacy Policy applies to personal information we collect when you use our websites, applications and other services (collectively, the "Services").

II. Personal Information We Collect

The types of personal information we collect include:

• Identify the information: Your name, e-mail address, phone number, address, etc.
• Account Information: Information you provide when you register for an account, such as your username, password, and account preferences.
• Payment Information: Information you provide when you make a payment using our services, such as your credit card number, billing address and card issuer information.
• Event Information: Information we collect when you use our Services, such as your browser and device type, IP address, location information, and the time and date of access to our Services.
• Content Information: Information you provide while using our services, such as comments, reviews and photos you post.

III. How we use your personal information

We use your personal information for the following purposes:

• Provide and improve services: We use your personal information to provide the services you request and to improve our services. For example, we use your personal information to process your orders, provide customer support, and resolve technical problems.
• Personalize your experience: We use your personal information to personalize your experience, such as recommending products and services based on your interests.
• Communication: We use your personal information to communicate with you, such as to send you emails, notices and promotional information about our services.
• Prevent fraud and abuse: We use your personal information to prevent fraud and abuse of our services.

IV. How we disclose your personal information

We do not sell or rent your personal information to any third party. We may disclose your personal information in the following circumstances:

• Service Provider: We may share your personal information with third party service providers who provide services to us, such as payment processors, shipping companies, and customer support providers. These service providers can only use your personal information to fulfill their obligations to provide services to us.
• Legal Requirements: We may disclose your personal information to comply with the law or to comply with a court order or subpoena.
• Protecting rights: We may disclose your personal information to protect our rights, property or safety or the rights, property or safety of others.

V. Your Choice

You can choose how we use your personal information. You can exercise your choices in the following ways:

• Change your account settings: You can change your personal information and preferences by accessing your account settings.
• Contact us: You can contact us by email or phone to learn more about your options.

VI. Data security

We take steps to protect your personal information from unauthorized access, use, disclosure, alteration or destruction. These measures include:

• Physical security measures: We use physical security measures to protect your personal information, such as access control and CCTV monitoring.
• Technical security measures: We use technical security measures to protect your personal information, such as firewalls, encryption and password protection.
• Organizational measures: We implement organizational measures to protect your personal information, such as employee training and privacy policies.

VII. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you before the changes take effect.

VIII. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by e-mail or phone.

Contact Information:

Email: info@328hkmall.com

Phone: +852 90266265

IX. Applicable Laws

This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region.